| Customer Experience Leadership Conference |
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From Wednesday, 23 March 2011 To Thursday, 24 March 2011 Every day |
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Growth through Customer Loyalty: A C-Level Perspective on Building a Customer Centric Culture
We all know the saying, ‘It costs less to keep a customer than to find a new one’. In this economy the smartest companies have customer retention as a key growth strategy.
In this conference we share perspective from America’s leaders on how the customer experience playing field is changing in the new economy and what the trailblazing companies are doing to create customer centric cultures and deliver indelible customer experiences.
More Information http://www.conference-board.org/conferences/conferencedetail.cfm?conferenceid=2269 |
Location: InterContinental The Barclay New York
Contact: E-mail:
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